Privacy Policy for SAA Events Incorporated

Effective Date: Friday, 20th of June 2025 Last Updated Date: Friday, 20th of June 2025

💼 INTRODUCTION & SCOPE

SAA Events Incorporated, operating under the trade name WASTA (“we,” “our,” or “us”) operates a professional event booking and ticketing platform providing online ticket sales, event promotion, payment processing, customer support, and related services.

This Privacy Policy explains how we collect, use, share, and protect personal data (“Personal Information”) when you interact with our services. It applies to users of our platform, including attendees, event organizers, and visitors (“you” or “your”).

By using our services, you agree to the data practices described in this Policy. If you disagree with how we handle your information, please discontinue use of our services immediately.

For privacy inquiries or requests contact us at:
📧 Email: privacy@wasta.io
📍 Postal Address: 2967 Dundas St W, 153B, Toronto, ON M6P 1Z2, Canada

🧾 INFORMATION WE COLLECT

1. Personal Information

We collect information you voluntarily provide during interactions with our platform:

  • Account Registration: Name, email address, phone number, billing address
  • Payment Information: Credit/debit card numbers, bank account details, expiration dates, billing addresses (protected via PCI-compliant systems)
  • Profile Data: Preferences (e.g., event categories), profile pictures, account settings
  • Customer Support: Records of inquiries, chat transcripts

2. Automatically Collected Data

We collect technical data automatically via cookies, analytics tools, and server logs:

  • Device information (OS type, browser version)
  • IP address, geolocation data (approximate)
  • Website activity metrics (pages visited, session duration)
  • Transaction history (e.g., tickets purchased)

3. Third-Party Data

Information shared with us indirectly through:

  • Social media logins (e.g., Google/Microsoft accounts)
  • Event organizers sharing attendee lists for event purposes

🛠️ HOW WE USE YOUR INFORMATION

We use your data to deliver services securely and improve user experience:

✅ Ticket processing & delivery
✅ Secure payment facilitation via Stripe ✅ Customer support resolution timelines
✅ Personalized marketing communications (with explicit consent required)
✅ Platform optimization via analytics reporting
✅ Legal compliance audits & fraud prevention

🔄 DATA SHARING AND DISCLOSURE

We share data strictly under the following circumstances:

📦 With Payment Processors

  • Shared exclusively with Stripe to process transactions securely

🎤 With Event Organizers

  • Attendee details shared with hosts to enable event logistics (names, contact info)

🛠️ With Service Providers

Examples include:

  • Email services
  • Analytics tools
  • Hosting platforms
  • Customer support systems

🚨 Legal Disclosures

Data may be disclosed in response to subpoenas, court orders, or lawful investigations

🔄 Business Transfers

Data shared during mergers/acquisitions with written user consent required

🔗 THIRD-PARTY INTEGRATIONS

Our platform integrates with external services including, but not limited to:

  • Social media APIs to facilitate login functionality
  • Marketing partners
  • Customer support tools

🕒 DATA RETENTION

⏳ Retention Periods

  • Payment data retained [7 years] post-transaction per regulatory requirements
  • Analytics data stored [5 years] post-last user interaction

🗑️ Deletion Requests

Users may request permanent deletion via account settings or by emailing privacy@wasta.io

🛡️ YOUR PRIVACY RIGHTS

You have the following rights globally:

  • 🔍 Access: Obtain a copy of your stored data anytime
  • 🛠️ Correction: Update outdated/inaccurate info via profile settings
  • 💾 Portability: Export personal data in common formats
  • 🗑️ Deletion: Request removal of your account and associated info (subject to legal obligations)
  • 🚫 Marketing Opt-Out: Unsubscribe via preference center or email footer

TRACKING

We respect "Do Not Track" signals where technically feasible.

🔒 DATA SECURITY

Our safeguards include:
🔐 SSL/TLS encryption for data transmission
⚠️ Breach notifications within [72] hours post-incident

Limitations: While we implement industry-leading security practices and continuously strive to safeguard your information, no method of transmission or storage can guarantee complete security. Although we do our utmost to protect your data, absolute security cannot be assured due to evolving cyber threats beyond our control.

🌍 INTERNATIONAL DATA TRANSFERS

Data may reside in the CA/US/EU based on operational requirements. For EU users transfers comply via:
✅ Standard Contractual Clauses (SCCs)
✅ User consent for non-adequacy countries (opt-in required)

👶 CHILDREN'S PRIVACY

Our services are not intended for users under 16 years of age. Individuals under 16 must have prior consent from a parent or guardian before creating an account or using our services. If you are under 16, please have your parent or guardian contact us directly at privacy@wasta.io before registering.

🌐 REGIONAL COMPLIANCE

🇪🇺 GDPR

  • Processing lawful bases include contract necessity (payment data) and legitimate interests (analytics)
  • Users may object to profiling or request restriction of processing

California residents have right: 🚫 Opt-out of "sale" (interpreted broadly)
🔍 Request deletion of personal data

🔄 CHANGES TO POLICY

We reserve right to update Policy periodically—changes take effect [30 days] post-notification via email or app alert. Continued use implies acceptance of revised terms

📞 CONTACT INFORMATION

📧 Primary Point: Data Protection Officer at privacy@wasta.io
📞 Emergency breaches: security@wasta.io